What to Do When a Recall is Issued


Given the world-class engineering that goes into every Mazda automobile, a Mazda recall is a rarity. However, in the rare chance that one is issued, it’s important to know the right steps to take.

What is a Recall?

A recall is issued when either Mazda USA or the National Highway Traffic Safety Administration (NHTSA) determines that certain part or system poses a safety risk to the general public. Often times the components in question are seats, tires, or airbags, or a technical/sensor-related issue with an advanced feature, such as adaptive headlights.

When a recall is issued, a notice is sent to all owners of the specific model in question to alert them of the problem, the Mazda parts or system affected, and when a repair solution will be available.

What Should You do if You Receive a Recall Notice?

If you receive a recall notice, there are a few easy steps you’ll need to take:

  • First, locate your car’s VIN number, which will be in the lower left-hand corner of the windshield.
  • Then go to our website, click the ‘Service & Parts’ tab, and then click ‘Recall Info’.
  • Type the VIN number into the box, select your state, and then click ‘Check for Recalls’.

If your Mazda6 or Mazda CX-5 is affected by a recall, just schedule an appointment with us and we’ll make the necessary repairs, free of charge.

Why Have Your Recall Fixed at Our MAZDA Dealership?

Our local Mazda dealership is home to a state-of-the-art service department that’s well-equipped to address all of your service and repair needs, from the simplest to the most complex. Moreover, we only use genuine Mazda parts to ensure that your vehicle doesn’t miss a beat. Depending on the nature of the recall and the length of time needed for a remedy, we’ll provide you with a complimentary loaner vehicle for as long as needed.

Remedy Your MAZDA Recall Today

Whatever the nature of your vehicle’s recall, Peruzzi Mazda ensures that the issue is addressed according to manufacturer specifications. Fixing the recall quickly and correctly is our goal, ensuring you’re back on the road in no time. Contact us today and trust your premium car to our maintenance professionals.